When It Helps
Where a US-based representative can step in
US prospects expect replies during their working day, continuity after an introduction, and someone who can join a call or meeting without an international trip. An export team working across time zones can easily let a promising conversation go quiet.
A good fit for
- Manufacturers and brands with a clear offer and an identified US customer profile
- Companies already receiving US enquiries but struggling with follow-up
- Exporters that need local meeting coverage before making a permanent hire
- Businesses that want to test representation before making a permanent hire
The Work
What we can take care of in the US
The assignment can include
- Act as an agreed US point of contact for approved business enquiries
- Follow up with prospects, customers, distributors, and referral contacts
- Attend agreed calls, appointments, and local meetings
- Maintain opportunity notes and communicate next actions
- Escalate pricing, contractual, product, and delivery decisions to the client
What you receive
- Agreed messaging, responsibilities, and commercial boundaries
- Contact and follow-up records
- Meeting notes and opportunity summaries
- Regular reporting on progress, obstacles, and required client decisions
How It Works
You know the scope, who decides what, and when you'll hear from us.
- 01
Confirm the offer, customer profile, approved claims, and decision boundaries.
- 02
Define the target activity, communication cadence, and reporting format.
- 03
Begin approved outreach, follow-up, and meeting support.
- 04
Review the pipeline together and adjust the assignment using real feedback.
Keep in Mind
Representation works best when everyone knows the commercial rules
Before outreach starts, both sides need to know who controls pricing, proposals, contracts, warranties, credit, delivery, and technical commitments. The representative manages the relationship on the ground. The South African company remains responsible for its offer and obligations unless a written agreement says otherwise.